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Sometimes your downloaded instrument files will first appear as a single or multi-part archive in .zip or .rar format, especially for older downloads. Most operating systems should be able to properly extract these files by double-clicking them (for multi-part archives, you only need to double-click the first one and the rest will automatically be processed as long as they are all located in the same directory). But if you’re having trouble opening them, you can use one of the following recommended free file extraction utilities:

Keka (Mac)
https://d.keka.io/

The Unarchiver (Mac)
https://theunarchiver.com/

7-Zip (Windows)
https://7-zip.org/download.html

WinRAR (Windows)
https://www.win-rar.com/download.html


Note: Any .rar files downloaded through Continuata Conduct can be safely deleted once the library is installed and working.

EDU Discount Request

If you’re a currently enrolled student or an educator at an accredited school – whether it’s a university, high school, conservatory, or a structured online program – we’d love to offer you 20% off our instruments.

To apply, just send us a message including your school or program name, your role (like student or teacher), and any other relevant info – along with a quick proof of your academic status (like a scanned student or faculty ID). Once we’ve had a chance to review your info, we’ll send you a custom discount code to use at checkout.

A few things to note: This discount can’t be combined with other discount codes, sale pricing, or upgrade offers. Short-term courses, non-accredited programs, or quick certificate workshops don’t qualify.

Create a Gift Card

Customize your gift card details and add it to your cart.
After purchase, the gift card will be automatically emailed to the recipient.

Product Upgrade Request

We offer upgrades from a lower edition (e.g., Lite) to a higher edition (e.g., Full) by paying the price difference between what you originally paid and the current price of the higher edition of eligible product series. Promotional pricing will also be factored into the upgrade process during active sales. Additionally, you have the option to retain access to your current edition for a $10 license fee.


To speed things up, please provide any additional info:

Support Request