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Can I transfer or resell my license to another user?

We want to be flexible and helpful wherever possible, but as a very small company, we aren’t able to accommodate license transfers or resale as a general policy. However, if you have an unusual circumstance, please feel free to reach out and we’ll do our best to help where we can.

How many computer are allowed to run my Embertone instruments?

You can use our instruments on any machine that is yours. If it is an instrument registered in Native Access, then the limit is two machines, since one account of Native Access can be on no more than two machines at a time. In the latter case, make sure you are signed into the same […]

EDU Discount Request

If you’re a currently enrolled student or an educator at an accredited school – whether it’s a university, high school, conservatory, or a structured online program – we’d love to offer you 20% off our instruments.

To apply, just send us a message including your school or program name, your role (like student or teacher), and any other relevant info – along with a quick proof of your academic status (like a scanned student or faculty ID). Once we’ve had a chance to review your info, we’ll send you a custom discount code to use at checkout.

A few things to note: This discount can’t be combined with other discount codes, sale pricing, or upgrade offers. Short-term courses, non-accredited programs, or quick certificate workshops don’t qualify.

Create a Gift Card

Customize your gift card details and add it to your cart.
After purchase, the gift card will be automatically emailed to the recipient.

Product Upgrade Request

We offer upgrades from a lower edition (e.g., Lite) to a higher edition (e.g., Full) by paying the price difference between what you originally paid and the current price of the higher edition of eligible product series. Promotional pricing will also be factored into the upgrade process during active sales. Additionally, you have the option to retain access to your current edition for a $10 license fee.


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