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I am having issues with Continuata Conduct, what do I do?

If Conduct is giving you trouble, the first thing to make sure of is that you’re running the latest version of the software. You can grab it here: https://continuata.com/download-app If you already have the latest version, the next items on your checklist would be: – Try Shift-Clicking the download/install button.This will let you reset the […]

How do I open the single or multi-part .rar or .zip files I have downloaded?

Sometimes your downloaded instrument files will first appear as a single or multi-part archive in .zip or .rar format, especially for older downloads. Most operating systems should be able to properly extract these files by double-clicking them (for multi-part archives, you only need to double-click the first one and the rest will automatically be processed […]

My library doesn’t appear in the Library Browser.

Older versions of Kontakt do not allow unlicensed libraries (custom or non-Player licensed products) to be added to the “Libraries” tab. However in more recent versions, it is possible to add them to the newer Library Browser view. Here’s an article that explains how to do this.

How do I add a library with a serial number to Kontakt / Native Access?

In order to activate your library, click “Manage Libraries” (or “Add a library” if you’re using Kontakt Player) in the upper left corner of Kontakt (in the Libraries tab). From there, click on “Launch Native Access” in the bottom right. This will take you to Native Access; once you are there , click “Add a […]

What Embertone products are compatible with the free Kontakt Player?

The following instruments are compatible with Kontakt Player: – Arcane – Joshua Bell Violin – Joshua Bell Violin Essential – Walker 1955 Concert D – Walker 1955 Concert D Lite – Friedlander Violin – Fischer Viola – Blakus Cello – Leonid Bass In order to use the rest of our instruments (aside from iOS instruments), […]

Kontakt vs Kontakt Player? What do I need?

Kontakt is a software sampler and virtual instrument platform by Native Instruments. It functions as a stand-alone application or as a plug-in, and hosts third-party virtual instruments such as ours. All of our instruments (except for our iOS instruments) are made for Kontakt and therefore cannot be used without it. But here’s where things can […]

EDU Discount Request

If you’re a currently enrolled student or an educator at an accredited school – whether it’s a university, high school, conservatory, or a structured online program – we’d love to offer you 20% off our instruments.

To apply, just send us a message including your school or program name, your role (like student or teacher), and any other relevant info – along with a quick proof of your academic status (like a scanned student or faculty ID). Once we’ve had a chance to review your info, we’ll send you a custom discount code to use at checkout.

A few things to note: This discount can’t be combined with other discount codes, sale pricing, or upgrade offers. Short-term courses, non-accredited programs, or quick certificate workshops don’t qualify.

Create a Gift Card

Customize your gift card details and add it to your cart.
After purchase, the gift card will be automatically emailed to the recipient.

Product Upgrade Request

We offer upgrades from a lower edition (e.g., Lite) to a higher edition (e.g., Full) by paying the price difference between what you originally paid and the current price of the higher edition of eligible product series. Promotional pricing will also be factored into the upgrade process during active sales. Additionally, you have the option to retain access to your current edition for a $10 license fee.


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